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What is my order status?
You can view your order status anytime by using the Order Lookup option on the website. Simply enter your order number and email to see the latest updates.
How do I enter my shipping or delivery address?
During checkout, you will be taken to the Shipping Information page.
Here, you can:
• Enter your delivery address
• Choose your delivery method (standard or express if available)
How do I enter a shipping address?
A shipping information page will be presented where you can enter a separate shipping address and the shipping method can be chosen.
What payments do you accept?
Aelan Basket accepts these payment methods:
• Visa
• MasterCard
• American Express
• Bank cards or ATM cards connected to any of the major credit card networks
• (Optional: I can also add Vodafone/MiCash if you plan to support them)
All payments are processed securely through our encrypted checkout system to protect your information.
How do you know where to deliver my items?
When ordering, you will be asked to enter your delivery address and contact details.
Our delivery team uses this information to bring your order directly to your location.
How will the charge show up on my credit card?
The charge will appear on your credit card as: "DRI*Western Digital Online Store".
Why are you not accepting my credit card?
We will not bill you until your product(s), including backordered or preordered items, are actually shipped.
How do I enter a shipping address?
A shipping information page will be presented where you can enter a separate shipping address and the shipping method can be chosen.